Benefits of Emotional Intelligence at workplace

You’ve most likely heard a lot about IQ in your life. IQ stands for intelligence quotient, and it is a measurement of a person’s capacity to reason. It is frequently linked to how intellectual a person is thought to be. Emotional intelligence (EQ) refers to a person’s ability to detect, use, comprehend, and manage their emotions in a positive manner. People with emotional intelligence can remain calm under pressure and appreciate the perspectives of others in a scenario. When you think of someone with a high EQ, you might think of that friend or coworker who effortlessly empathises with others and manages their own emotions under stressful situations. With his book “Emotional Intelligence: Why It Can Matter More Than IQ,” psychologist Daniel Goleman popularised the phrase “emotional intelligence” in the 1990s. Goleman cites five crucial components of good EQ in his book:

Self-awareness is the ability to recognise and comprehend how you behave and react to circumstances and people, as well as how those behaviours and reactions affect others in your life, as well as your own limitations.

Self-regulation is the process of controlling your emotions and thinking before reacting to situations, especially in challenging conditions.

Motivation is the desire to improve and grow as a person.

Empathy is the ability to understand and empathise with others’ sentiments without passing judgement, especially when they are different from your own.

Social abilities. Social skills include being aware of others and knowing how to communicate with them through listening, engaging, and making others feel comfortable talking to you.

Benefits of emotional intelligence in the workplace

Some organisations use personality tests to employees to assist determine which roles they are best suited for. Personality tests, on the other hand, do not assess EQ. Employee emotional intelligence can help employers better understand how employees manage their emotions and stress, as well as how they interact with coworkers and clients. Emotional intelligence can help people figure out which duties and responsibilities at work are right for them. 

A person with a high EQ in the workplace, for example, might:

  • understand coworkers, empathise with them, and know how to engage with them in the most productive way
  • Know how to change to meet deadlines
  • Take criticism constructively and improve as a result of it.
  • Be willing to make changes and improve the workplace as a whole.

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